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Customizable Vending Machine Solutions to Meet Your Exact Business Needs

Two people using a colorful smart vending machine in a modern café setting, representing Vendekin’s customizable vending solutions for diverse business environments.


“Off-the-shelf” is fine until it isn’t. The right customizable vending machine adapts to your products, space, brand, payment flows, and compliance rules. With Vendekin, customization spans hardware (cabinet, temperature, delivery), UX (22″ touch + mobile), payments (UPI/RFID/cards), and cloud operations (vNetra) so you can launch quickly and keep margins predictable.



What “customizable” actually means with Vendekin


1) Hardware built to your mix


A colorful customizable vending machine with a pink and blue design, representing Vendekin’s adaptable hardware options for different product types and temperature zones.

  • Cabinets: Combo 6/10/22 for ambient/chilled; Frozen 22 for ice-cream & heat-to-eat; Elevend 22 elevator for fragile packs (glass bottles, jars, cosmetics, meal bowls).

  • Shelves & spirals: Coil pitch, tray spacing, and carriers tuned to SKU dimensions; lockable trays for premium items.



  • Temperature zones: Ambient / chilled / frozen with live set-points and alerts; FEFO/expiry tracking for dairy, frozen, OTC.

  • Branding: Full-wrap vinyl, custom UI themes, screen layouts, and localized language packs.



2) Delivery that protects product


  • Elevator soft-delivery (Elevend): Gentle horizontal travel and soft-landing cuts breakage and elevates perceived quality.

  • Coil vend: Efficient for resilient SKUs (chips, bars, PET).

  • Secure pickup bay: Tamper-aware door, child-safe interlocks, spill trays.




3) Payments that fit your buyers


A hand holding a smartphone showing UPI payment options like Paytm, PhonePe, and GPay, representing digital and cashless payment methods for vending machines.

  • UPI (PhonePe/GPay) by default; RFID staff/tenant wallets; optional cards (contact/tap).

  • Refunds that reconcile: All transactions + refunds/voids logged in vNetra for clean Finance handover.

  • Subsidies & entitlements: Role/shift rules via RFID—perfect for factories, campuses, hospitals.





4) UX that sells (and moves queues faster)


A Vendekin 22'' touchscreen vending interface displaying product options and pricing, designed for fast and user-friendly cashless purchases.

  • 22″ touchscreen with large tiles, allergens/macros, and multilingual options.

  • Cashless checkout: scan QR → browse/pay on phone → auto-vend (true cashless).

  • Multi-vend cart and cross-sell prompts (“Add water ₹10 off”) to lift AOV 15–25%.





5) Cloud control (vNetra)—your command center


A laptop screen displaying Vendekin’s vNetra dashboard with analytics and reports charts for sales, machines, and operations.

  • Live telemetry: machine status, temperatures, door events, errors.

  • Inventory intelligence: planogram heatmaps, OOS risk, FEFO alerts.

  • Promo engine: daypart offers, bundles, BOGO; OTA content & pricing.

  • Governance: RBAC, maker–checker approvals, signed firmware, encrypted storage, staged OTA with rollback.

  • Reports: sales/settlements, refunds, uptime/MTTR, tax-ready exports download in one click.






Industry-specific configurations


Offices & Co-working


A sleek black smart vending machine with a large 22-inch touchscreen display, representing Vendekin’s office and co-working space configuration for snacks, beverages, and hygiene products.

  • Model: Combo 22 (22″ touch) near pantry/collab zones.

  • Mix: hydration + nuts/bars + hygiene; “meeting kit” bundles.

  • Options: RFID for staff credits; cashless payments to cut queues.





Gyms & Education


  • Model: Combo 10; optional Frozen 22 for post-workout desserts.

  • Mix: protein + hydration + healthy snacks; daypart promos (5–8 pm).

  • Options: Rewards for first purchase; QR support panel for instant help.



Malls & Multiplexes


A Vendekin Elevend 22 smart vending machine designed for malls and multiplexes, suitable for dispensing premium beverages, cosmetics, desserts, and frozen treats.

  • Model: Elevend 22 for glass bottles/cosmetics; Frozen 22 for ice-cream.

  • Mix: premium beverages, desserts, impulse beauty/OTC.

  • Options: Screen media slots for brand partners.







Hospitals & Clinics


  • Model: Combo 22 + Elevator; optional chilled meds (policy-driven).

  • Mix: hydration, low-sugar snacks, OTC/hygiene.

  • Options: Temperature logs + audit reports for compliance.



Factories & Warehouses


A Vendekin Combo 10 smart vending machine tailored for factories and warehouses, ideal for dispensing PPE, hydration, and ready-to-eat items with RFID-based access control.

  • Model: Combo 10; entitlement rules via RFID.

  • Mix: PPE + hydration + ready-to-eat; shift-window subsidies.

  • Options: Route clustering from OOS risk; spares kit to raise first-time-fix.






Micro-placement rules (low friction, high sales)


  • Visibility: screen visible from 8–10 m on a natural “desire path” (lift → exit).

  • Queue space: keep 1–2 m clear; never block egress.

  • Power & network: dedicated 15A socket; SIM/Wi-Fi/Ethernet (TLS).

  • CCTV & housekeeping: fast QR scans need clean glass; daily wipe + weekly sanitize of dispense path/elevator.



How we customize your planogram (and keep it fresh)


  • 40/40/20 mix: staples / better-for-you / discovery.

  • Heatmaps → action: graduate winners to eye level; retire the bottom 10% monthly.

  • Bundles by daypart: pre-class, post-workout, post-movie; auto-schedule in vNetra.

  • FEFO discipline: slot-level expiry alerts; discount-near-expiry (policy-based).



Security, safety, and compliance (baked in)


  • Safety: tempered glass, anti-pinch & door interlocks, safe-mode fault parking.

  • Food safety: multi-zone telemetry, hold-time gates, exportable temperature logs.

  • Data: TLS, signed firmware, encrypted storage; RBAC + maker–checker for price/content/firmware.



Illustrative ROI (swap in your numbers)


Tech-park lobby (Combo 22):

  • 95 tx/day × ₹60 ASP × 22 days = ₹1,25,400/month

  • COGS @ 66% = ₹82,764; OpEx ≈ ₹13,000 → Net ≈ ₹29,636

  • Turn on multi-vend (+15–25% AOV) and add Elevend at premium sites → higher net with the same headcount.


Note: These values are directional illustrations and can vary based on pricing, location performance, cost fluctuations, and operational execution. Actual performance should be validated with live data.


30-Day Launch Blueprint


  • Week 1: Site walk; finalize cabinet(s), payments, and branding; enable vNetra alerts (OOS, payment, temperature).

  • Week 2: Load 40/40/20 planogram; set bundles; activate cashless + multi-vend; publish SOPs.

  • Week 3: Go live; monitor AOV, payment success (target ≥98.5%), stockout hours (<2%).

  • Week 4: Heatmap review; reface winners; export Sales/Refunds/Uptime pack for stakeholders.



FAQs (we hear these a lot)


Can I run chilled and frozen together?

Yes, model-dependent multi-zone cabinets with independent set-points and alerts.

Do you support staff subsidies?

Yes, RFID entitlements with time/role rules; full consumption logs.

Can branding extend to the UI?

Absolutely, screen themes, language packs, and custom content placements.

How do refunds work?

UPI/RFID refunds and voids are tied to device events in vNetra for audit-ready reconciliation.



Conclusion & Next Steps


A truly customizable vending machine aligns hardware, UX, payments, and cloud governance to your exact context so rollouts are faster, operations are cleaner, and margins hold. vendekin bundles that into one stack: cabinets (Combo/Elevend/Frozen), UPI/RFID rails, and the vNetra dashboard.




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