How Vendekin’s Touch Screen Vending Machine Enhances User Experience

Vendekin’s touch screen vending machines—embodied in our Omnivend Combo 10 and Combo 22 series—deliver an engaging, self-service experience that delights users and streamlines operations. For decision-makers and IT teams evaluating automated retail solutions, here’s how Vendekin’s touchscreen tech raises the bar on convenience, accessibility, and integration.

1. Intuitive, Customizable User Interface

• High-Resolution Displays:

  • Combo 10: 10″ IPS LCD

  • Combo 22: 22″ Full HD

  • Advend: 49" Full Touch Screen.

• Tailored Branding & Layouts:

  • Deploy your own color schemes, logos, and promotional banners.

  • Dynamic “hero” carousels to spotlight seasonal offers or high-margin products.

2. Seamless Payment Integrations

• Multi-Channel Payments:

  • RFID Card

  • UPI apps (GPay and PhonePe)

  • EMV-compliant card readers

  • Apple Pay and others wallets

• SDK & API Access:

  • IT teams can integrate with existing payment gateways or loyalty platforms in under one week.

  • Real-time settlement reports via RESTful APIs.

Testimonial: “In addition to upgrading our Seaga machines, we decided to invest in Vendekin’s Omnivend and Elevend vending machines. These machines are incredible—sleek, modern, and thoughtfully designed. The inside is so well-organized, with cable management that makes maintenance a breeze. They look great, perform flawlessly, and reflect the level of quality we want to provide to our clients. The touchscreen provides for a better consumer experience and has increased sales by 15%!”— Jeff Owner of BetterHealth Vending.

3. Accessibility & Inclusive Design

• ADA-Compliant Interface: Large on-screen buttons and high-contrast for visually impaired users.

• Multilingual Support: On-the-fly language switching (English, Hindi, and more).

4. Promotional Pop-Ups:

Time-based or event-triggered offers (e.g., “Buy one, get one free” during happy hours).

5. Operational Insights for IT & Admin Teams

• Centralized Dashboard: Vendekin Cloud (vNetra) consolidates telemetry from all touchscreen units:

  • Vend counts, payment success rates, etc.

  • Alerts on hardware issues (screen failures, card reader errors).

• Remote Software Updates:

  • Push UI enhancements or security patches overnight, with zero downtime.

• Data Export & BI Integration:

  • CSV exports or API direct connectors.

Conclusion

Vendekin’s touch screen vending machines—from the compact Combo 10 to the expansive Advend—deliver a superior user journey through intuitive interfaces, robust payment integrations, and accessible design. Backed by actionable metrics and seamless IT integration, these machines empower decision-makers and technology teams to elevate self-service retail experiences, boost adoption rates, and unlock new insights.