By visiting our Site or providing your personal information by signing up or logging in our Application you are accepting and consenting to the practices described in this policy. Please note that this includes consenting to the processing of any personal information you provide, as described below.
We receive and store any information you enter when you access our Services by signing up or logging in our Application or give us in any other way. For example, during account registration, you provide us with name, email address, phone number. We use the information that you provide for purposes such as giving you our Services, responding to your requests/complaints, to convey across any promotional offers (such as reward points) from us.
You may also provide us with information when you respond to surveys, communicate with our customer support about a support question, post a question about any dispute, or sign up for a newsletter. When you communicate with us via form, email, phone, we store a copy of our communications (including any call recordings as permitted by applicable law).
We receive and store certain types of information whenever you are logging in our Application or are looking for any of the Services. For example, like many mobile Applications, we use location to provide you with location-based services, but this is only done with your permission.
We collect information about your location and your mobile device including a unique identifier for your device other technical information about user means of connection to our Application. Also we collect technical information about the hardware of your mobile device such versions of phone model, Bluetooth identifier and other similar information if any for making you avail out Services, We also use information about whether you have clicked on any links in any e-mails sent from us and whether you have chosen to opt-out of certain services or information sharing and other metadata concerning with your usage of our Services.
In the case you take advantage of our gifting services, such as sending vouchers or invite others to join the services, Vendekin may collect the information you provide about those people such as name, address, email address, and telephone number.
We may use your personal information including but not limited to the following purposes:
We may collect non-personal information; data we collect about the use of the services or about a group or category of services or users, from which individual identities or other personal information has been removed or in an anonymized form that does not directly identify you.
We may also collect
In the case non-personal information is combined with personal information, the result will be treated as personal information.
Our legal grounds for processing information about, which is that our use of your information is based on the grounds that:
Cookies are bits of electronic information that a website may transfer to a visitor's computer to identify specific information about the visitor's visits to a website. The Site uses a browser feature known as a cookie, which assigns a unique identification to your computer, in case you do not wish us to collect such information kindly change the settings on your web browser.
The Vendekin services are enabled through Bluetooth technology. So, cases wherein the Bluetooth is not working properly due to which we are not able to deliver our products to you in such cases only Application may restart the Bluetooth connection.
We provide your personal information to our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you are explicitly opt-out.
We may disclose your personal information to third parties who are obligated to use the personal information that we share with them, in order to enable you to avail and access our Services in order to help us run our business, to comply with our legal obligations, to enforce our User Agreement, to facilitate only our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services.
These third parties include but are not limited to anyone whom we may employ to provide customer support, managing data, delivering products and services, conduct research, and assess your interest in the products and services.
We may also disclose personal information when necessitated or compelled by law, or for any legal process, or in case of any legitimate requests from authorities it may become important or may believe in good faith that such disclosure is reasonably necessary to respond to the summons, court orders, or another legal process.
We may also disclose personal information for the purposes of public importance, such as the enforcement of the law, public health and safety or national security.
We may disclose some or all of your personal information with another business entity should we plan to merge with or be acquired by that business entity, or reorganisation, amalgamation, restructuring of business. In these cases, your information will likely be one of the assets that are transferred.
In the course of our business and to provide you with the Services we may also share with third-party aggregate information or information that does not personally identify you.
Your personal data and files are stored in India, on our servers and our cloud partners i.e. Google Cloud Platform
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
We discard information about you when we no longer need the information for the purposes for which we collect and use it and also when we are not legally required to continue to keep it. Also, we shall retain your personal and non-personal information after closing your account, when that information is reasonably needed to comply with legal obligations such as law enforcement requests, or reasonably needed for our legitimate business interests.
We understand that the security of your personal information is important. Vendekin uses multiple safeguards to protect your personal information against misappropriation, loss, theft, unauthorized access, alteration and destruction. These include physical devices, technical know-how, policies and procedures and administrative steps. In addition, Purchase made through Vendekin are made through an encryption known as SSL. While we provide administrative, technical, and physical security controls to protect your personal information. At the same time, it is important for you to protect against unauthorized access to your password and to your mobile. However, despite our efforts, no security controls are 100% effective and we cannot ensure or warrant the security of your personal information. For more information about the security practises we follow please write to us at firstname.lastname@example.org .
You have the right with respect to your personal data, as applicable by law for the country you reside in and use our Services, subject to any exemptions provided by the law.
Your right includes but not limited to the following:
You can usually access, correct, or delete your personal data using your account settings, but if you aren’t able to do that, or you would like to contact us about one of the other rights, you can reach out to us at email@example.com
Vendekin may collect, use and share location data, including precise location data and realtime geolocation data in combination with Transactional Data in order to provide other users product and service information in real time. This information is anonymized and aggregated and will not personally identify users.
Vendekin has a commitment to privacy which we communicate and reiterate to our employees, and strictly enforce privacy and security. Should you wish to close your account and end your relationship with Vendekin, we will “close” such account, but retain personal information to collect fees or redeem the value, resolve disputes, or assist with any action required or permitted by law.
You may choose to enable or log in to our Services via various online services like Google, including social networking services like Facebook etcetera. Our services also may enable you to access social networking services such as Facebook, Twitter, LinkedIn, or Google (collectively, “Social Network”) directly or indirectly through our Services.
You agree to keep the email address, the phone number you give us to use to communicate with you up to date, complete and accurate.
You agree to update your contact information when needed and acknowledge that if we do not have accurate contact information, we may not be able to communicate with you.
For receiving any written, physical communications from Vendekin, you must provide your complete and accurate physical address.
You may withdraw your consent to collection and use of the information by writing to us at Epi Centre, 403, Old Mumbai highway Above Royal Enfield showroom Near shoppers Stop Wakdewadi, Pune 411004 India , or, ironically, contacting us by email at firstname.lastname@example.org .
You agree and consent to receive electronically all communications, that we provide in connection with your Vendekin account (“Account”) and your use of our services. You agree that Vendekin may rely on your information as complete and accurate. you agree to keep the email address you give us to use to communicate with you up to date, complete and accurate. You agree to update your contact information when needed and acknowledge that if we do not have accurate contact information, we may not be able to communicate with you.
We recognize the importance of children's safety and privacy. We do not request, or knowingly collect, any personally identifiable information from children under the age of 18 in India, over 13 - 18 in the US and 18 in the UK. Vendekin is very sensitive to privacy issues regarding children. By providing your personal information to one of our representatives or signing up or logging in you are claiming yourself to be an adult.
If you believe that any child under the age has posted any personal information anywhere on our website, please contact us immediately at and provide as much information as you can to help us locate and delete the personal information.
If a parent or guardian becomes aware that his or her child or any other child under the age of 18 has provided us with personal information, he or she should write to us at
By using our Application, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Application. Your continued use of the Application following the posting of changes to this policy will be deemed your acceptance of those changes.
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