Data Retention Policy

The intent of the Policy

This Data Retention Policy sets out the obligations of Vendekin Technologies Pvt. Ltd. and its subsidiaries and affiliates (hereinafter collectively referred to as “Vendekin”, “We”, “Us” or “Our”) regarding retention of personal data collected, held, and processed by Vendekin. The retention of information collected through our website https://www.vendekin.com/ (the “Site”) and our mobile application the name of Payekin in UK and US and Vendekin in India (the “Application”), collectively “Services” shall be governed by this Policy and is therefore incorporated into our Terms of Use.

This Policy is intended to safeguard user records collected and retained by Vendekin. This policy details out what is expected of Vendekin employees and other stakeholders involved in the retention of data and its protection.

Personal data shall be kept in a form which permits the identification of users for no longer than is necessary for the reasons why the personal data is processed. In certain cases, personal data may be stored for longer periods where that data is to be processed for archiving purposes that are in the public interest, for scientific or historical research, or for statistical purposes, subject to the implementation of the appropriate technical and organisational measures required to protect that data.

This Policy sets out the types of personal data held by Vendekin, the duration of its retention, the criteria for establishing and reviewing the length of such duration and when it is to be deleted or otherwise disposed of.

Please review this Data Retention Policy carefully. By using our Services, you consent to the processing of your personal information as described in this Data Retention Policy. IF YOU DO NOT AGREE WITH THESE PRACTICES, PLEASE DO NOT USE THE SERVICES.

Some Key Terms

Aims and Objectives

It is necessary to retain and process certain information to enable our business to operate. We may store your data in the following places:

Scope of this policy

What Are Records?

Data Retention

Storage and Transfer of Data

Security of Information

Roles and Responsibilities of Vendekin

Exemptions for prolonging of retention periods covered in this Policy in view of special circumstances are mentioned below:

Upon the expiry of the data retention periods set out in this Policy, personal data shall be deleted, destroyed, or otherwise disposed of unless as required by the law.

Our Data Protection Officer Mr. Deepak Singh Mehra is responsible for the continuing process of identifying the records that have met their required retention period and supervising their destruction if needed. The destruction of confidential, financial, and personnel-related records shall be securely destroyed electronically or by shredding if possible. Non-confidential records may be destroyed by recycling.

Implementation of Policy

Vendekin expects that its Users read and understand this policy and in case you are unable to understand anything, you are required to contact the grievance officer of Vendekin at dpo@vendekin.com

This Policy has been approved and authorised by the Directors of Vendekin

Annexure 1: Data Retention Schedule

Data Type Review Period Retention Period Purpose of Data Retention
Name Quarterly or as soon as business allows For no longer than 12 months after the last contact.
  • To respond to queries or requests submitted by the user.
  • To administer or otherwise perform the company’s obligations in relation to any agreement with the user.
  • To anticipate and resolve problems with any products or services supplied to the user.
  • To provide the user with the information, products and services requested.
  • To provide the user with information services we offer that are similar to those already purchased or enquired about.
  • To Notify the user about changes to our Services
Postal Address Quarterly or as soon as business allows For no longer than 12 months after the last contact.
Email and other electronic addresses Quarterly or as soon as business allows For no longer than 12 months after the last contact.
Telephone Numbers Quarterly or as soon as business allows For no longer than 12 months after the last contact.

This Data retention Policy was last updated on 12 July 2019

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